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Valentino's Experience Survey

Please provide us with feedback on how we can better your Valentino's Experience.

How long have you been a client of Valentino's?
How did you hear about us?
What service(s) did you experience during your recent visit? Please check all that apply.
Haircut Color Texture Relaxer Other
How would you rate the friendliness of the front desk team member who booked your appointment
How would you rate the speed and efficiency of the front desk team member who booked your appointment?
How would you rate the knowledge of the front desk team member who booked your appointment?
When you arrived for your appointment(s), were you greeted warmly by a front desk team member?
When you checked in for your appointment(s), did you have any challenges?
Were you offered a beverage to drink?
Please rate each hair service that you received
  5 (excellent) 4 3 (average) 2 1 (poor) n/a
Color
Highlights/lowlights
Shampoo
Blow Dry
Relaxer
Haircut
Treatment
Did your service provider escort you to the the front desk to checkout?
When you were checked out, were you asked by a front desk team member if you were satisfied with your services
Were you asked to update your contact information?
Did a front desk team member offer to pre-book your next appointment?
Did your service provider and/or front desk team member recommend products for you?
How would you rate your overall experience at Valentino's
Would you recommend Valentino's to a friend, co-worker or relative
Please Provide any additional feedback that you think will help us improve your experience at Valentino's
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